Commentary from Datasharp Telecom, one of the leading independent telecoms companies in the UK focusing on emerging technologies from within the telecommunications sector. VoIP, IP telephony, PABX, hybrid IP systems, hosted solutions, convergance technologies.

Thursday, February 14, 2008

New HiPath OpenOffice solution from Siemens

OpenOffice is a new unified communications platform from Siemens.

Technology is moving fast and we now have many different forms of communication tools at our fingertips whether it be emails, mobile calls, texts, instant messages, landline calls etc.

Dealing with all these different forms of communications takes up time in the day and there is always the worry that you haven't got the message quick enough to act in time.

Siemens new HiPath OpenOffice unifies all of this mediums creating a communications system that lets you combine your phone calls, voicemail boxes, conferencing, fax, and messaging into a single, unified solution freeing up time for you to get on with your day.

some of the advantages you’ll enjoy with HiPath OpenOffice include:

* Integrate communications with business processes
* See dramatic improvements in workflow
* Increase productivity and profitability
* Reduce organisational frustration and stress
* Share information seamlessly from any location
* Eliminate guessing games and wasted energy
* Reduce operational costs
* Reach team mates or employees the first time, every time

HiPath OpenOffice is a unified communications solution that incorporates the latest in VoIP. It’s designed and priced specifically for small and medium enterprises and because it uses genuine open standards, it integrates seamlessly into your existing IT environment. There’s no need to rip and replace; HiPath OpenOffice is easy to install, use, administer and maintain. What’s more, it can be scaled smoothly from 20 up to 150 users.

The average small to medium-sized enterprise (SME) uses 6.4 types of communication device and 4.8 communications applications such as email, mobile phones, desktop phones and PDA's. Juggling them is almost impossible, especially when your people could be anywhere within your building, on the road, or even on the other side of the world. The end result is inefficient communications with unpredictable costs that can easily get out of control:

* 52% of employees use multiple methods to contact someone on a daily basis
* 36% of the time they fail to get connected
* 22% of deadlines are missed as well as valuable revenue opportunities

So if you can overcome inefficient communications, you will have a distinct competitive advantage.

Quite often in business things can grind to a halt when someone can not be contacted. HiPath OpenOffice makes the frustrating physical and technological barriers to efficient communication a thing of the past. It enables you to achieve new levels of productivity by freeing up bottlenecks, reducing wasted time and speeding up decision making. So you can increase customer and employee satisfaction and improve revenue opportunities - all at a reduced operational cost.

HiPath OpenOffice has been specifically designed to meet the needs of small and medium enterprises with features that make managing diverse communications simple and cost effective. It lets everyone set their availability so you'll know if someone is in a meeting, on a phone call, when they'll become available and the best way to contact them. If you're out of the office you can even update your availability via your phone. HiPath OpenOffice makes it easy to set up conference calls using the 'Conference Management' feature. Schedule your conference calls, create a dial-in or ad-hoc call on the fly by simply dragging and dropping participants from your directory. Remember, there are no conference call charges. It's all handled through HiPath OpenOffice, so costs are reduced and productivity is improved because everyone can get together to make the decisions required to move forward.

Because HiPath OpenOffice integrates seamlessly with Microsoft Outlook™, everyone can access all their communications via a single screen. Email, voicemail, fax and instant messages can be viewed, managed and answered from the application they're most familiar with - the Outlook screen they use everyday. What's more, presence status and voicemail greetings will change dynamically based on events in the Outlook™ calendar, so callers will always get the latest information about staff availability.

HiPath OpenOffice is a total solution package that comes with a whole host of cool features. Just think how convenient they could be for your business:

* Have all your contacts in just ONE directory so you don't have to search for numbers in multiple places
* Access, change, and manage your key contacts with handy favorites lists
* Route all mobile and desk phone messages to ONE voice message box
* Receive and respond to faxes as easily as an email with a fax message box
* Know who you've called and who has called you with your personal call journal
* Forward all your calls to ONE number with intelligent call management
* Get immediate notifications when you are away from your desk and a key message or fax arrives
* Give your callers options to reach you or someone else with personal autoattendant
* Connect callers to available staff the first time and see the presence status of everyone in your organisation with Attendant Console
* Dial a number from any desktop application to contact someone immediately
* Never misunderstand a customer instruction or action item again with live call recording
* Instant message a contact who is already on another line to let them know another call is waiting or their attention is needed for another matter
* Take advantage of your negotiated call rates and call packages with different mobility capabilities

Article written about Siemens HiPath OpenOffice by Daniel of Datasharp Telecom

Wednesday, February 06, 2008

Teen-mum flick gets filmgoers hungry for hamburger phone


Companies like Apple and Sony have known for years that movie product placement translates into big bucks. The latest such placement is...a hamburger phone, which features in new teens-up-the-duff movie Juno.


Statistics floating around online, which have been attributed to eBay, claim that sales of the retro handset jumped 759 per cent in the month after the film’s US release. The average sales price for the corded handset on the auction site is around $15 (£8/€11).

Quite why people would want to talk into something that’s been around for decades, rather than a state of the art wireless Dect handset is beyond us. However, that hasn’t stopped numerous companies cashing on the sales wave, while it lasts.

Hong Kong-based online retailer Cellphonefocus.com has already announced that it's stocking the fast-food phone. It's also trying to super-size its sales by selling French fry phones.

Film studio Fox Searchlight hasn’t commented on the hamburger phone’s popularity, but it’s rumoured the company gave some of the phones to reviewers as part of the film’s publicity campaign.

At least one thing’s for sure, Del Boy and Rodders will be upping their prices for hamburger handsets down Peckham market this week.

Written by a erstwhile stripper Diablo Cody, Juno has taken more than $78m in the US and garnered four Oscar nominations, including best director (for Jason Reitman), best actress (Ellen Page), best film and best script.

The Hamburger Phone is available from Cellphonefocus.com now for $16 (£9/€12). A European price hasn’t been served-up yet.